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50%OFF AND FREE SHIPPING ON SELECTED PRODUCTS

When will my order be processed?

Please allow extra time for your order to be processed during the current situation. We process orders Monday through Friday. Orders are processed 1-3 business days from the order date and will ship the day after the processing day. Please note that we do not ship on weekends.

How long will it take to receive my order?

Once the order has been processed and shipped, it will take 1 to 3 weeks to arrive in Ecuador.
These are general and approximate times, they are never a deadline. In certain periods the shipping time may increase considerably due to the high volume of shipments the carriers have to handle.

Transportation and customs:

Items are shipped from different origins by different suppliers. From the United States, Europe and/or Asia.
*Shipping times are based on actual times that shipments are currently arriving. They are approximate, and may be extended according to delays due to the current situation.
Will I be responsible for customs duties and taxes?

The prices shown on our site are duty free, which means that, should you purchase three or more products, you may be obligated to pay duties and taxes once you receive your order. Import taxes, duties and other related customs charges may be levied once your order reaches its final destination, and are determined by the Ecuadorian customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the Ecuadorian customs department. For more details on charges, please contact the customs office.